Privacy & Data Protection
Legal Documentation / Boutique Protocols
Last Updated: February 11, 2026
Welcome to Shine and Walk. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products from Delhi, India.
By accessing our website or placing an order, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our website:
- —Contact details: name, email address, phone number, billing and shipping address
- —Account details: login credentials and preferences, if you create an account
- —Order information: products purchased, payment method (limited details), order history
- —Payment information: payment is processed via secure third‑party gateways; we do not store full card details
- —Technical data: IP address, browser type, device information, and usage data collected via cookies and similar technologies
2. How We Use Your Information
We use your information to:
- —Process and deliver your orders
- —Communicate order updates and support queries
- —Manage your account and purchase history
- —Improve our website, products, and user experience
- —Detect and prevent fraud or misuse of our services
- —Comply with legal, tax, and regulatory obligations
We do not sell your personal information.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- —Enable core site functionality (cart, login, checkout)
- —Remember your preferences
- —Understand how visitors use our site to improve performance
You can manage or disable cookies in your browser settings. Some features may not function properly if cookies are disabled.
4. Data Sharing and Third Parties
We may share your information only with trusted service providers who help us operate our business, such as:
- —Payment processors
- —Courier and logistics partners
- —Website hosting and analytics providers
These parties are given access only to the information necessary to perform their services and are expected to protect it in line with applicable laws.
We may also disclose information if required by law, regulation, or legal process.
5. Data Storage and Security
We use reasonable technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.
However, no method of transmission over the internet or electronic storage is completely secure. You share information with us at your own risk.
6. Your Rights and Choices
Depending on applicable law, you may have the right to:
- —Access the personal data we hold about you
- —Request correction of inaccurate or incomplete data
- —Request deletion of your data, subject to legal and transactional requirements
- —Object to or restrict certain types of processing
- —Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
7. Data Retention
We retain your personal information for as long as necessary to:
- —Fulfil the purposes described in this policy
- —Complete your orders and provide support
- —Meet legal, accounting, or regulatory requirements
When data is no longer required, we take reasonable steps to delete or anonymize it.
8. International Transfers
If your data is transferred or stored outside India, we take reasonable steps to ensure that it is protected in accordance with this Privacy Policy and applicable data protection laws.
9. Third‑Party Links
Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes are posted means you accept the updated policy.
11. Contact Information
If you have any questions about this Privacy Policy or your data, you can reach us at:
- —Email: support@shineandwalk.com
- —Address: Shine and Walk, Delhi, India
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