Terms & Conditions
Legal Documentation / Boutique Protocols
Last Updated: February 11, 2026
Welcome to Shine and Walk. These Terms and Conditions explain the rules for using our website and buying products from us.
By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions.
1. General Conditions
We may refuse service to anyone, at any time, for reasonable cause. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.
2. Products and Pricing
- —Accuracy: We aim to display product details, images, and colours as accurately as possible. However, we cannot guarantee that your device’s display of any colour will be exact.
- —Pricing: Product prices may change without prior notice.
- —Availability: We may limit quantities of any product and may change or discontinue products at any time. Product descriptions and pricing are subject to change without notice.
3. Shipping and Delivery
Shipping timelines may vary by delivery address and courier.
- —Standard Shipping: typically 5–7 business days.
- —Express Shipping: typically 1–3 business days.
Shine and Walk is not responsible for delays caused by courier partners, weather, or other events beyond our reasonable control.
4. Returns and Refunds
Our return period is 30 days from the date of delivery, unless stated otherwise for a specific product.
- —Items must be unused, in their original condition, and with all tags and packaging intact.
- —Perishable goods, intimate or hygiene items, customized items, and clearance/sale items are non‑returnable, unless required by applicable law.
Please refer to our Returns Policy on the website for the detailed process and any updates.
5. Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders placed on our website. You agree to promptly update your account details, including contact information and payment details, so that we can complete your transactions and contact you as needed.
6. Intellectual Property
The website, its content, design, logos, and all related materials are the exclusive property of Shine and Walk and/or its licensors. You may not copy, modify, distribute, reproduce, or use any content from our website without prior written permission from Shine and Walk.
7. Limitation of Liability
To the fullest extent permitted by law, Shine and Walk, its directors, officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the website, your purchase or use of any product, or your inability to use the website or products.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of Delhi, India, subject to applicable consumer protection laws.
9. Contact Information
For questions about these Terms and Conditions, you can reach us at:
- —Email: support@shineandwalk.com
- —Address: Shine and Walk, Delhi, India (full mailing address as provided on our Contact page)
Pure Elegance • Crafted Perfection